--- title: Driver Tracking description: Next Order allows a total experience through real-time driver tracking for your restaurant. Not only that this provides a great customer experience, it will also give you the ability to always know where your drivers are. --- [Skip to content](https://support.nextorder.com/driver-tracking-1#main-content) English Show submenu for translations ![Next Order Logo -1.jpeg\]](https://support.nextorder.com/hs-fs/hubfs/Next%20Order%20Logo%20-1.jpeg?height=40&name=Next%20Order%20Logo%20-1.jpeg) Open main navigation Close main navigation - English Show submenu for translations - Go to nextorder.com Go to nextorder.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Next Order Support](https://support.nextorder.com/?hsLang=en) 2. [Delivery](https://support.nextorder.com/delivery?hsLang=en) 3. [Using Own Drivers](https://support.nextorder.com/delivery?hsLang=en#using-own-drivers) # Driver Tracking ## Next Order allows a total experience through real-time driver tracking for your restaurant. Not only that this provides a great customer experience, it will also give you the ability to always know where your drivers are. **HOW TO ADD DRIVERS VIA NEXT ORDER BACKEND:** 1. To get started, click[HERE](https://admin.nextorder.com.au/restaurants/delivery/drivers?restaurant=) to access the **ADMIN PANEL.** ![](https://lh7-us.googleusercontent.com/ty6l6slkBIXiw7eVR6tI7Z2pNZxneafoogNFYvgkr9tbvm-BXPDU8FhB1lOW81n3_s1rKINrxIMXFlYtDAcB1U26eGkV2SCfoj10YWb6XS_TedvPyPkpHn3Up-Wsmda8hbppIG7kdYckyuvuA5rNSWUpcX6QCAP2ffVfAmSklhDb9wR4lAxy_AF3Z7QVGw) 2\. Go to **DELIVERY** then **DRIVERS.** Click on **+ ADD DRIVER** on the top right of the screen.  ![](https://lh7-us.googleusercontent.com/U6IQuLFO2Cq4uWa-h5w0NHd0-JWBBjxjR9_A9vvRFVwmMI15pLHx_IhikAS3ZNFYdf9zUpXDd0yh-nsi3RWqxZqvXWbnzQ1fcxlHUWvf4o2RLDhJlsfgih_RPq2-4GWC4_kxVUa0u3EPEB6lRJMb2tvT0BQgnfaOA_gY5IBJ8drfgk5HG9FQOLiZNvutoA) 3\. Enter the Driver's details - **FIRST NAME, LAST NAME & MOBILE NUMBER.** **![](https://lh7-us.googleusercontent.com/ZBKgybN8D59_9Z48gl5v8nZIHg3cl_JJMNJQCV3ZpzfEgwQeW_dudUl9conB17fyogP8hdsTX0Q-MfzW-NTC-aHG69jLFS0PrrF17KWOg6mvN0EWcx08b68_k6e0vmpZoHe2XrlCF-PoSWWyGSAcx2h5ulDqOIFzGTDo661-8kQFgqh0cfFTINyKINMyUg)** 4\. Click on **SAVE. ** **INSTRUCTIONS FOR DRIVERS TO DOWNLOAD THE APP: ** 1. Install **NEXT ORDER DRIVER APP.** You can find this in the App Store or Google Play Store. ![](https://lh7-us.googleusercontent.com/gofdnzDeBRMSBTYZvqxn2s8d9OOZlK4VfXKpbPZity1ASE3Q1pUOduGlZGNbsTO5Go_tGK7GE-0rTQhtdVTu64sfX8Cw6105gqGVLkrAK5twyFKLyoh3lIys8d5Qj35nV0RbouVbDzMnnQZ9Dota11n4RiyENCnqFhDCbampy1ZQgcXkjDMY7YrpQQpN0A) 2\. Enter your **MOBILE NUMBER**. A **CONFIRMATION CODE** will be sent via SMS. Enter the code onto the code into the app. **HOW THE DRIVER CHANGED THE SHIFT STATUS: ** 1. When the Driver starts their shift, they will need to **SWIPE on SLIDE TO START** from the  Driver App.  ![](https://lh7-us.googleusercontent.com/U9IAe6ewH4NNFlyNisjvE-UKTFHl_CHVRIb_zEqaY5z04ZyBTJtJuFqb3mZIpne3aoWIQZmdPZ03INTwKRWS80y1XYCbUs6_jzD4OcPUHW9OFDq1ysSpO0ZONxtBgCGzeRNVWUtX3kheGZ6qHmcX9_4ZfIUHcVmvV-1NUuwuOuVUmhUTlEUXZoTlA1w1Sg) 2\. When the Driver has completed their shift, they will need to **SWIPE SLIDE TO END** SHIFT. This will mark the shift as **CLOSED** **.**![](https://lh7-us.googleusercontent.com/Gyh1Dt5XK6gjRAm7H48-dzmBkknieKiOddPESo5uGP55p5RTb5Edk-tuYLrmyED6qY3QN6Xc524D-YiDsaJ000q08OI81gVvsgNfRn98WOQ_r3EG5vMTJONPFvp4FfM2Dn5yMWGjInNT42_HyexhSznHHU46pO2P3aVEVIqmkRBj2BjR_BxyYbkEiZv4ow) **HOW TO ASSIGN DELIVERIES TO DRIVERS VIA THE POS:** **1. ASSIGN Deliveries ** The store can assign deliveries from the POS system. You will need to CLICK on **ASSIGN DRIVER**. Driver will get a notification that a delivery has been assigned to them. ![](https://lh7-us.googleusercontent.com/yPgkoOJVqBDPmKZ2T0XAwAnx78DO-PrEap_cmVlhmbEA2Wzgjy2E2PUftGZWyOBh7_7gxKskk7AA2fTcgvrTymqSAbPiroRz44kBGhWFmn2AF35UnByFmOvFrEkgCZNtziobZVhzOsGuh9C3eXQUaBXbU8lsMvcFE15zh3_yOXaZavB_2ugnJSIeeob35w) **OPTION #1**  2a. A pop-up will appear for you to **SELECT** from **ALL AVAILABLE DRIVERS.** Choose which Driver you want to assign and clock on **ASSIGN DELIVERY.** Then the driver will be automatically assigned. ![](https://lh7-us.googleusercontent.com/Bh-BPK5ppe2C5lOVvP4FcFDgJbiCp8UPtnyjh4YhnoxcH7pMMNc3u5TbyxSfLktLfrkru01BKsKL4moIG3K9MBBBHg784ovPwbN0oTEpmnBV1rmaPxIK_d6xlsEM9a-7FgLZ1CrN7QyOI2S8pJMGxxzlU_sHl346aZI_6RYTY9lT_spIsGsAYzFn8UGYxw) **OPTION #2 ** 2b. Drivers can assign deliveries to themselves by inputting the 6 digit ORDER ID. Drivers can also **ASSIGN DELIVERIES** to themselves but would require **DELIVERY CODE.** **![](https://lh7-us.googleusercontent.com/QQWhIj42HZT4ZmrxRF5X5VjOCdIQwq6okP_ecKPvwSGaw57TE4AEzpkM9oDJ52DMPkCWUb9mj5NQza1iL9OeRT_qTCnNER6bso2a-XpVNIFewvTB4HtTzvsUtL94xcdI-Wm3dXA-yGTZ7vxWDV2AWYgxm0jG80X1BsJOn2beBAMiZcmdVqD68Ys8KnDr7A)** 3\. The Driver can view their current **ASSIGNED DELIVERIES** from the **DRIVER APP.  ** ![](https://lh7-us.googleusercontent.com/Erl6tyP1JxC7wUO-QW4TpwZQjEv2Df9EUKax8LLKiH_BYX0WmZYE3r_s9okKlwU3HMkbmaPYYKd5k6xuSRMjBl4o_UuEtmUqGpzhxmQYFN4iBsfqVvZH2LG9teAiEwxvwMSTixgrXZRheyLDIPpK8sXUyw4ixfnZyekdVjUkJ9CpImsorVzQ7K_JZmIKwA) 4\. The drivers can start a delivery order once they have collected food from the restaurant. Driver need to interact with the app and start the delivery . ![](https://lh7-us.googleusercontent.com/KpHmtxSf7E-wuf2cgmVvbeuUUPIhq5x_qkfa_WD7wIKQZWEvA7KazHlHscVA1wXf0lIAjOp361huFkhswQalNj2KOsMKoa4emPeqvc2_wdLwi-GBzvGhu0i57z-f_JvozDIppB3Zy4UtQYLyx-ooCKJhjzUsMEvXUN6EAL9KoVujn3cjzkXEwikhvYl4Qg) 5\. App will prompt the driver to recheck the order to make sure all the delivery items are added .![](https://lh7-us.googleusercontent.com/ZWutJXUHStaL7_yYHSY0j1g7Yxi3jF29vSZDOerib7qEbtbV8-_lnR5k5b2lDSvN9zivOsasJZP4uVW-izQ-lhDw_-4rKxzGUa3fhDSXQPgSjYWc6BfXpNhoeCTBeFVEV0-UNNSkTvlpAxcSL-9lmfu0V6qu2O1oXVm2N5JN4aaZYeoQbDdmE9LSh7-S8Q) -  Drivers can **TRACK AN ORDER** by CLICKING on the **NAVIGATE BUTTON**. -  Drivers also have the **CALL OPTION** to make a call to the customer.  - Driver can also mark the delivery completed from the app once the order is delivered.    6\. Drivers can view **DELIVERY DETAILS** by clicking on **VIEW ORDER**. This will also show if an order has been **PAID or UNPAID** (will need to collect money on delivery).   ![](https://lh7-us.googleusercontent.com/USWrByoso3sbgIAHClpQ2y2TCAb2YM9jRgh1ecEoQObKyoIr6NxmGmkrAfQkm2ijqR4VGtxnk3Mfk2WnAuHW3pbNUDit2zX2M2z7xTBKKwKNQ3ReGWWzyVb7cDxDBfDsRRxRbEC1tWQum9nYlwx1k73PW1KeSzt_Vnzu2ao5EOZIkJt3Zq5rrUKgkvgGWg) **IN STORE VIEW: ** 1. Click on In Store from the control panel or click[here](https://next-order-instore-prodenv.firebaseapp.com/restaurant/instore?restaurant=) and enter your authentication code. ![](https://lh7-us.googleusercontent.com/tdw_qJFYa-PqUWFvLjTMErnbj1JOTukuTITwPocE_UBW_5qaD1mZO7isL0Lk-KuPjN5rEXmk-tQ0kf3nS7W5t00OeAGj7OxPLzdtx0gqCLMBzUQvg1XNvPTzf-MuH95qOKZH3bUV645f0kQ1floVhDBhOt7XntEYisPf_C-Gl3-Cx1WXFqH_12J6jd6v9g) **2. STORE VIEW** will appear as below: ![](https://lh7-us.googleusercontent.com/Bp_Vlk6zbRwJ7x2Y4_2Vlr7gsyPEBxJvW3nykA3yqMUpBH4J-A29IP6SEgfAhw9UCpBfzoek5aSPj9M5-pXWlQI8xXBNp4O9m47SZpnY3UKoG1guL3F6lsObC4WdftxknInSy7mrplZxDlZtLkAewDcniZCLqCvbYyt1A2UhnVs0ddYH2ZqU_vjXvqe7nQ) - [Menu Management](https://support.nextorder.com/menu-management?hsLang=en#main-content) - [Price Settings](https://support.nextorder.com/menu-management?hsLang=en#price-settings) - [Pizza Store](https://support.nextorder.com/menu-management?hsLang=en#pizza-store) - [Custom Timings](https://support.nextorder.com/menu-management?hsLang=en#custom-timings) - [Display Order](https://support.nextorder.com/menu-management?hsLang=en#display-order) - [Variants (Menu Items)](https://support.nextorder.com/menu-management?hsLang=en#variants-menu-items) - [Adding Menu Items On Admin Panel](https://support.nextorder.com/menu-management?hsLang=en#adding-menu-items-on-admin-panel) - [Sold-Out Menu Items](https://support.nextorder.com/menu-management?hsLang=en#sold-out-menu-items) - [Menu Item Edits](https://support.nextorder.com/menu-management?hsLang=en#menu-item-edits) - [Integrations](https://support.nextorder.com/integrations?hsLang=en) - [Marketing & Loyalty](https://support.nextorder.com/marketing-loyalty?hsLang=en#main-content) - [Vouchers & Discounts](https://support.nextorder.com/marketing-loyalty?hsLang=en#vouchers-discounts) - [Loyalty Offers](https://support.nextorder.com/marketing-loyalty?hsLang=en#loyalty-offers) - [Troubleshooting & Frequently Asked Questions](https://support.nextorder.com/troubleshooting-frequently-asked-questions?hsLang=en) - [Admin Panel Settings](https://support.nextorder.com/admin-panel-settings?hsLang=en#main-content) - [Delivery](https://support.nextorder.com/admin-panel-settings?hsLang=en#delivery) - [Point of Sale](https://support.nextorder.com/admin-panel-settings?hsLang=en#point-of-sale) - [Delivery](https://support.nextorder.com/delivery?hsLang=en#main-content) - [Using Own Drivers](https://support.nextorder.com/delivery?hsLang=en#using-own-drivers) - [Delivery Admin Panel Settings](https://support.nextorder.com/delivery?hsLang=en#delivery-admin-panel-settings) # nextorder.com nextorder.com Help Center Copyright © 2026, nextorder.com